Privacy Policy
Last updated: January 1, 2025
1. Introduction
Welcome to DocVision (“we,” “our,” or “us”). We are committed to protecting your privacy and ensuring you have a positive experience on our website and in using our products and services.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website doc-vision.com and use our application.
2. Information We Collect
2.1 Information You Provide
We collect information that you provide directly to us, including:
- Account information (name, email address, password)
- Organization information and settings
- Documents and data you upload or process through our service
- Payment information (processed through third-party payment processors)
- Communications with us (support requests, feedback)
2.2 Automatically Collected Information
When you use our service, we automatically collect certain information, including:
- Usage data and analytics
- Device information (browser type, operating system)
- IP address and location data
- Cookies and similar tracking technologies
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process and extract data from your documents
- Send you technical notices and support messages
- Respond to your comments and questions
- Monitor and analyze usage patterns
- Detect, prevent, and address technical issues
- Comply with legal obligations
4. Data Storage and Security
We implement appropriate technical and organizational measures to protect your personal information. Your data is stored securely using industry-standard encryption and security practices.
Document data is stored in secure cloud infrastructure. We retain your information for as long as necessary to provide our services and comply with legal obligations.
5. Data Sharing and Disclosure
We do not sell your personal information. We may share your information only in the following circumstances:
- With your consent
- To comply with legal obligations
- To protect our rights and safety
- With service providers who assist in operating our service (under strict confidentiality agreements)
- In connection with a business transfer (merger, acquisition, etc.)
6. Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- Access to your personal information
- Correction of inaccurate information
- Deletion of your information
- Objection to processing
- Data portability
- Withdrawal of consent
To exercise these rights, please contact us using the button below.
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
8. Third-Party Services
Our service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies.
9. Children's Privacy
Our service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
10. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last updated” date.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us: